Files
tickettracker/frontend/src/views/AnalysisPage.tsx
T

873 lines
38 KiB
TypeScript

import { ChevronLeft, ChevronRight, Clock3, ExternalLink, RotateCcw, SlidersHorizontal, Ticket, UserCheck, Users } from "lucide-react";
import type { LucideIcon } from "lucide-react";
import { Fragment, useEffect, useMemo, useRef, useState } from "react";
import { toast } from "sonner";
import { Badge } from "@/components/ui/badge";
import { Button } from "@/components/ui/button";
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card";
import { Input } from "@/components/ui/input";
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select";
import { Table, TableBody, TableCell, TableHead, TableHeader, TableRow } from "@/components/ui/table";
import { CopyTicketButton } from "@/components/CopyTicketButton";
import { HelpLink } from "@/components/HelpLink";
import { getPeriodOverview } from "../api";
import { currentDay, currentMonth, formatMinutes } from "../format";
import type { PeriodOverview, PeriodType, TicketSummary } from "../types";
type AnalysisPageProps = {
onNavigate: (to: string) => void;
};
type TimelineBucket = {
key: string;
label: string;
totalMinutes: number;
sessionCount: number;
};
type TicketGroupBy = "none" | "workType" | "organization" | "status";
type TicketSortBy = "ticket" | "workType" | "organization" | "status";
type TicketSortDirection = "asc" | "desc";
type TicketStatusFilter = "all" | "open" | "evaluated";
type TicketWorkTypeFilter = "all" | "support" | "consulting";
type AnalysisTicketViewSettings = {
groupBy: TicketGroupBy;
sortBy: TicketSortBy;
sortDirection: TicketSortDirection;
query: string;
workType: TicketWorkTypeFilter;
organization: string;
status: TicketStatusFilter;
};
type TicketSection = {
key: string;
label: string;
tickets: TicketSummary[];
ticketCount: number;
totalMinutes: number;
openCount: number;
};
const analysisTicketViewSettingsKey = "tickettracker.analysis.ticketViewSettings";
const defaultTicketViewSettings: AnalysisTicketViewSettings = {
groupBy: "none",
sortBy: "ticket",
sortDirection: "asc",
query: "",
workType: "all",
organization: "all",
status: "all"
};
const groupByOptions: Array<{ value: TicketGroupBy; label: string }> = [
{ value: "none", label: "Keine" },
{ value: "workType", label: "Typ" },
{ value: "organization", label: "Organisation" },
{ value: "status", label: "Status" }
];
const sortByOptions: Array<{ value: TicketSortBy; label: string }> = [
{ value: "ticket", label: "Ticket" },
{ value: "workType", label: "Typ" },
{ value: "organization", label: "Organisation" },
{ value: "status", label: "Status" }
];
function readStoredTicketViewSettings(): AnalysisTicketViewSettings {
if (typeof window === "undefined") {
return defaultTicketViewSettings;
}
try {
const raw = window.localStorage.getItem(analysisTicketViewSettingsKey);
if (!raw) {
return defaultTicketViewSettings;
}
const parsed = JSON.parse(raw) as Partial<AnalysisTicketViewSettings>;
return {
groupBy: groupByOptions.find((option) => option.value === parsed.groupBy)?.value ?? defaultTicketViewSettings.groupBy,
sortBy: sortByOptions.find((option) => option.value === parsed.sortBy)?.value ?? defaultTicketViewSettings.sortBy,
sortDirection: parsed.sortDirection === "desc" ? "desc" : defaultTicketViewSettings.sortDirection,
query: typeof parsed.query === "string" ? parsed.query : defaultTicketViewSettings.query,
workType: parsed.workType === "support" || parsed.workType === "consulting" ? parsed.workType : defaultTicketViewSettings.workType,
organization: typeof parsed.organization === "string" ? parsed.organization : defaultTicketViewSettings.organization,
status: parsed.status === "open" || parsed.status === "evaluated" ? parsed.status : defaultTicketViewSettings.status
};
} catch {
return defaultTicketViewSettings;
}
}
function TicketStatus({ ticket }: { ticket: TicketSummary }) {
const ticketOpenCount = ticket.ticket_open_count ?? ticket.open_count;
if (ticketOpenCount > 0) {
return <Badge variant="warning">{ticketOpenCount} offen</Badge>;
}
return <Badge variant="success">bewertet</Badge>;
}
function ticketStatusKey(ticket: TicketSummary): "open" | "evaluated" {
return (ticket.ticket_open_count ?? ticket.open_count) > 0 ? "open" : "evaluated";
}
function ticketStatusLabel(ticket: TicketSummary) {
return ticketStatusKey(ticket) === "open" ? "Offen" : "Bewertet";
}
function workTypeLabel(workType: TicketSummary["work_type"]) {
if (workType === "support") {
return "Support";
}
if (workType === "consulting") {
return "Consulting";
}
return "Ohne Typ";
}
function organizationLabel(ticket: TicketSummary) {
return ticket.customer_name ?? ticket.organization_name ?? "Keine Organisation";
}
function organizationKey(ticket: TicketSummary) {
return ticket.organization_id ? `id:${ticket.organization_id}` : `name:${organizationLabel(ticket)}`;
}
function compareText(left: string, right: string) {
return left.localeCompare(right, "de", { numeric: true, sensitivity: "base" });
}
function sortTickets(tickets: TicketSummary[], sortBy: TicketSortBy, direction: TicketSortDirection) {
const sorted = [...tickets].sort((left, right) => {
let result = 0;
if (sortBy === "ticket") {
result = compareText(left.ticket_number, right.ticket_number);
} else if (sortBy === "workType") {
result = compareText(workTypeLabel(left.work_type), workTypeLabel(right.work_type));
} else if (sortBy === "organization") {
result = compareText(organizationLabel(left), organizationLabel(right));
} else {
result = compareText(ticketStatusLabel(left), ticketStatusLabel(right));
}
if (result === 0) {
result = compareText(left.ticket_number, right.ticket_number);
}
return direction === "asc" ? result : -result;
});
return sorted;
}
function groupTicketSections(tickets: TicketSummary[], groupBy: TicketGroupBy): TicketSection[] {
if (groupBy === "none") {
return [
{
key: "all",
label: "Alle Tickets",
tickets,
ticketCount: tickets.length,
totalMinutes: tickets.reduce((sum, ticket) => sum + ticket.total_minutes, 0),
openCount: tickets.reduce((sum, ticket) => sum + (ticket.ticket_open_count ?? ticket.open_count), 0)
}
];
}
const groups = new Map<string, TicketSection>();
for (const ticket of tickets) {
const key =
groupBy === "workType"
? `workType:${ticket.work_type ?? "none"}`
: groupBy === "organization"
? organizationKey(ticket)
: `status:${ticketStatusKey(ticket)}`;
const label = groupBy === "workType" ? workTypeLabel(ticket.work_type) : groupBy === "organization" ? organizationLabel(ticket) : ticketStatusLabel(ticket);
const existing = groups.get(key);
if (existing) {
existing.tickets.push(ticket);
existing.ticketCount += 1;
existing.totalMinutes += ticket.total_minutes;
existing.openCount += ticket.ticket_open_count ?? ticket.open_count;
continue;
}
groups.set(key, {
key,
label,
tickets: [ticket],
ticketCount: 1,
totalMinutes: ticket.total_minutes,
openCount: ticket.ticket_open_count ?? ticket.open_count
});
}
return Array.from(groups.values()).sort((left, right) => {
if (groupBy === "status") {
return left.key === "status:open" ? -1 : right.key === "status:open" ? 1 : compareText(left.label, right.label);
}
return compareText(left.label, right.label);
});
}
function buildChartPath(points: Array<{ x: number; y: number }>) {
if (points.length === 0) {
return "";
}
if (points.length === 1) {
return `M ${points[0].x - 18} ${points[0].y} L ${points[0].x + 18} ${points[0].y}`;
}
return points.map((point, index) => `${index === 0 ? "M" : "L"} ${point.x} ${point.y}`).join(" ");
}
function niceCeilMinutes(value: number) {
if (value <= 30) {
return Math.max(5, Math.ceil(value / 5) * 5);
}
if (value <= 120) {
return Math.ceil(value / 15) * 15;
}
if (value <= 480) {
return Math.ceil(value / 30) * 30;
}
return Math.ceil(value / 60) * 60;
}
function formatAxisMinutes(value: number) {
const minutes = Math.round(value);
if (minutes === 0) {
return "0";
}
if (minutes >= 60) {
return `${new Intl.NumberFormat("de-DE", { maximumFractionDigits: minutes < 600 ? 1 : 0 }).format(minutes / 60)} h`;
}
return `${minutes} min`;
}
function buildTimeline(periodType: PeriodType, period: string, overview: PeriodOverview | null): TimelineBucket[] {
const series = new Map((overview?.activitySeries ?? []).map((bucket) => [bucket.bucket_key, bucket]));
if (periodType === "day") {
return Array.from({ length: 24 }).map((_, hour) => {
const key = String(hour).padStart(2, "0");
const bucket = series.get(key);
return {
key,
label: `${key}:00`,
totalMinutes: bucket?.total_minutes ?? 0,
sessionCount: bucket?.session_count ?? 0
};
});
}
const [year, month] = period.split("-").map(Number);
const daysInMonth = Number.isFinite(year) && Number.isFinite(month) ? new Date(year, month, 0).getDate() : 31;
return Array.from({ length: daysInMonth }).map((_, index) => {
const day = String(index + 1).padStart(2, "0");
const key = `${period}-${day}`;
const bucket = series.get(key);
return {
key,
label: day,
totalMinutes: bucket?.total_minutes ?? 0,
sessionCount: bucket?.session_count ?? 0
};
});
}
export function AnalysisPage({ onNavigate }: AnalysisPageProps) {
const [periodType, setPeriodType] = useState<PeriodType>("month");
const [period, setPeriod] = useState(currentMonth());
const [overview, setOverview] = useState<PeriodOverview | null>(null);
const [loading, setLoading] = useState(false);
const [ticketViewSettings, setTicketViewSettings] = useState<AnalysisTicketViewSettings>(() => readStoredTicketViewSettings());
const loadRequestId = useRef(0);
useEffect(() => {
window.localStorage.setItem(analysisTicketViewSettingsKey, JSON.stringify(ticketViewSettings));
}, [ticketViewSettings]);
async function load() {
const requestId = loadRequestId.current + 1;
loadRequestId.current = requestId;
setLoading(true);
try {
const nextOverview = await getPeriodOverview(periodType, period);
if (requestId === loadRequestId.current) {
setOverview(nextOverview);
}
} catch (error) {
if (requestId === loadRequestId.current) {
toast.error("Auswertung konnte nicht geladen werden", {
description: error instanceof Error ? error.message : "Unbekannter Fehler"
});
}
} finally {
if (requestId === loadRequestId.current) {
setLoading(false);
}
}
}
useEffect(() => {
void load();
}, [periodType, period]);
useEffect(() => {
function refreshVisible() {
if (document.visibilityState === "visible") {
void load();
}
}
const interval = window.setInterval(refreshVisible, 60_000);
window.addEventListener("focus", refreshVisible);
document.addEventListener("visibilitychange", refreshVisible);
return () => {
window.clearInterval(interval);
window.removeEventListener("focus", refreshVisible);
document.removeEventListener("visibilitychange", refreshVisible);
};
}, [periodType, period]);
function switchPeriodType(nextType: PeriodType) {
setPeriodType(nextType);
setPeriod(nextType === "month" ? currentMonth() : currentDay());
}
function changePeriodBy(delta: number) {
if (periodType === "month") {
const [year, month] = period.split("-").map(Number);
const date = Number.isFinite(year) && Number.isFinite(month) ? new Date(year, month - 1, 1) : new Date();
date.setMonth(date.getMonth() + delta);
setPeriod(`${date.getFullYear()}-${String(date.getMonth() + 1).padStart(2, "0")}`);
} else {
const [year, month, day] = period.split("-").map(Number);
const date =
Number.isFinite(year) && Number.isFinite(month) && Number.isFinite(day)
? new Date(year, month - 1, day)
: new Date();
date.setDate(date.getDate() + delta);
setPeriod(`${date.getFullYear()}-${String(date.getMonth() + 1).padStart(2, "0")}-${String(date.getDate()).padStart(2, "0")}`);
}
}
const totals = overview?.totals;
const periodLabel = periodType === "month" ? "Monat" : "Tag";
const metricCards: Array<{ label: string; value: string | number; detail?: string; icon: LucideIcon }> = [
{ label: "Tickets", value: totals?.tickets ?? 0, icon: Ticket },
{ label: "Sessions", value: totals?.sessions ?? 0, icon: Users },
{ label: "Abgerechnet", value: formatMinutes(totals?.minutes ?? 0), detail: `Teamspace ${formatMinutes(totals?.crmBilledMinutes ?? 0)}`, icon: Clock3 },
{ label: "Nicht abrechenbar", value: formatMinutes(totals?.nonBillableMinutes ?? 0), icon: UserCheck },
{ label: "Offen", value: totals?.openSessions ?? 0, detail: formatMinutes(totals?.openMinutes ?? 0), icon: UserCheck }
];
const tickets = overview?.tickets ?? [];
const organizationOptions = useMemo(() => {
const options = new Map<string, string>();
for (const ticket of tickets) {
options.set(organizationKey(ticket), organizationLabel(ticket));
}
return Array.from(options.entries())
.map(([value, label]) => ({ value, label }))
.sort((left, right) => compareText(left.label, right.label));
}, [tickets]);
const visibleTickets = useMemo(() => {
const normalizedQuery = ticketViewSettings.query.trim().toLocaleLowerCase("de");
const filtered = tickets.filter((ticket) => {
const matchesQuery =
!normalizedQuery ||
ticket.ticket_number.toLocaleLowerCase("de").includes(normalizedQuery) ||
organizationLabel(ticket).toLocaleLowerCase("de").includes(normalizedQuery);
const matchesWorkType = ticketViewSettings.workType === "all" || ticket.work_type === ticketViewSettings.workType;
const matchesOrganization = ticketViewSettings.organization === "all" || organizationKey(ticket) === ticketViewSettings.organization;
const matchesStatus = ticketViewSettings.status === "all" || ticketStatusKey(ticket) === ticketViewSettings.status;
return matchesQuery && matchesWorkType && matchesOrganization && matchesStatus;
});
return sortTickets(filtered, ticketViewSettings.sortBy, ticketViewSettings.sortDirection);
}, [tickets, ticketViewSettings]);
const ticketSections = useMemo(() => groupTicketSections(visibleTickets, ticketViewSettings.groupBy), [visibleTickets, ticketViewSettings.groupBy]);
const activeFilterCount = [
ticketViewSettings.query.trim(),
ticketViewSettings.workType !== "all",
ticketViewSettings.organization !== "all",
ticketViewSettings.status !== "all",
ticketViewSettings.groupBy !== "none",
ticketViewSettings.sortBy !== "ticket",
ticketViewSettings.sortDirection !== "asc"
].filter(Boolean).length;
const timeline = buildTimeline(periodType, period, overview);
const chartWidth = 900;
const chartHeight = 180;
const chartPadding = { top: 18, right: 18, bottom: 34, left: 64 };
const chartInnerWidth = chartWidth - chartPadding.left - chartPadding.right;
const chartInnerHeight = chartHeight - chartPadding.top - chartPadding.bottom;
const maxMinutes = Math.max(...timeline.map((bucket) => bucket.totalMinutes), 1);
const chartMaxMinutes = niceCeilMinutes(maxMinutes);
const yAxisTicks = Array.from({ length: 5 }).map((_, index) => chartMaxMinutes - (index * chartMaxMinutes) / 4);
const barWidth = Math.max(4, Math.min(18, chartInnerWidth / Math.max(timeline.length, 1) / 1.8));
const chartPoints = timeline.map((bucket, index) => {
const x =
timeline.length === 1
? chartPadding.left + chartInnerWidth / 2
: chartPadding.left + (index * chartInnerWidth) / (timeline.length - 1);
return {
bucket,
x,
barHeight: bucket.totalMinutes > 0 ? Math.max(2, (bucket.totalMinutes / chartMaxMinutes) * chartInnerHeight) : 0,
y: chartPadding.top + (1 - bucket.totalMinutes / chartMaxMinutes) * chartInnerHeight
};
});
const effortPath = buildChartPath(chartPoints.filter((point) => point.bucket.totalMinutes > 0).map((point) => ({ x: point.x, y: point.y })));
const labelStep = periodType === "month" ? Math.max(1, Math.ceil(timeline.length / 8)) : 3;
return (
<div className="space-y-5">
<div className="flex flex-col gap-3 xl:flex-row xl:items-end xl:justify-between">
<div>
<h2 className="text-2xl font-semibold tracking-normal">Auswertung</h2>
<p className="text-sm text-muted-foreground">
{periodType === "month" ? "Tickets prüfen, Sessions bewerten und Zeiten kontrollieren." : "Sessions des Tages prüfen und bewerten."}
</p>
</div>
<div className="grid gap-2 sm:grid-cols-[auto_minmax(220px,300px)] sm:items-end">
<div className="grid grid-cols-2 rounded-md border bg-background p-1">
<Button size="sm" variant={periodType === "month" ? "default" : "ghost"} className="h-8" onClick={() => switchPeriodType("month")}>
Monat
</Button>
<Button size="sm" variant={periodType === "day" ? "default" : "ghost"} className="h-8" onClick={() => switchPeriodType("day")}>
Tag
</Button>
</div>
<div className="space-y-1">
<div className="flex items-center justify-between gap-2">
<label className="text-xs font-medium text-muted-foreground" htmlFor="period">
{periodLabel}
</label>
{loading ? <span className="text-xs text-muted-foreground">lädt...</span> : null}
</div>
<div className="grid grid-cols-[2.25rem_minmax(0,1fr)_2.25rem] gap-1">
<Button type="button" size="icon" variant="secondary" className="h-9 w-9" onClick={() => changePeriodBy(-1)} aria-label={`${periodLabel} zurück`}>
<ChevronLeft className="size-4" />
</Button>
<Input
id="period"
className="h-9"
type={periodType === "month" ? "month" : "date"}
value={period}
onChange={(event) => setPeriod(event.currentTarget.value)}
/>
<Button type="button" size="icon" variant="secondary" className="h-9 w-9" onClick={() => changePeriodBy(1)} aria-label={`${periodLabel} vor`}>
<ChevronRight className="size-4" />
</Button>
</div>
</div>
</div>
</div>
<div className="grid gap-3 sm:grid-cols-2 xl:grid-cols-5">
{metricCards.map(({ label, value, detail, icon: Icon }) => (
<Card key={label}>
<CardContent className="flex items-center gap-3 p-3">
<div className="grid size-8 shrink-0 place-items-center rounded-lg border bg-muted/40 text-muted-foreground">
<Icon className="size-3.5" />
</div>
<div className="min-w-0">
<p className="text-xs font-medium text-muted-foreground">{label}</p>
<p className="truncate text-xl font-semibold tracking-normal">{value}</p>
{detail ? <p className="truncate text-xs text-muted-foreground">{detail}</p> : null}
</div>
</CardContent>
</Card>
))}
</div>
<Card>
<CardHeader className="gap-3 p-4 sm:flex-row sm:items-center sm:justify-between sm:space-y-0">
<div>
<CardTitle>Abgerechneter Aufwand</CardTitle>
<CardDescription>
{periodType === "month" ? "Abrechenbare Zeit pro Tag im ausgewählten Monat." : "Abrechenbare Zeit pro Stunde am ausgewählten Tag."}
</CardDescription>
</div>
<div className="flex items-center gap-2">
<Badge variant="outline">{formatMinutes(totals?.minutes ?? 0)}</Badge>
<HelpLink anchor="auswertung" label="Hilfe zur Auswertung" />
</div>
</CardHeader>
<CardContent className="px-4 pb-4">
<div className="h-44 w-full overflow-hidden rounded-md border bg-background">
{(totals?.minutes ?? 0) > 0 ? (
<svg viewBox={`0 0 ${chartWidth} ${chartHeight}`} className="h-full w-full">
{yAxisTicks.map((tick) => {
const y = chartPadding.top + (1 - tick / chartMaxMinutes) * chartInnerHeight;
return (
<g key={tick}>
<line x1={chartPadding.left} x2={chartWidth - chartPadding.right} y1={y} y2={y} stroke="currentColor" className="text-muted/70" />
<line x1={chartPadding.left - 5} x2={chartPadding.left} y1={y} y2={y} stroke="currentColor" className="text-muted-foreground/70" />
<text x={chartPadding.left - 9} y={y + 4} textAnchor="end" className="fill-muted-foreground text-[11px]">
{formatAxisMinutes(tick)}
</text>
</g>
);
})}
<line
x1={chartPadding.left}
x2={chartPadding.left}
y1={chartPadding.top}
y2={chartPadding.top + chartInnerHeight}
stroke="currentColor"
className="text-muted-foreground/70"
/>
{chartPoints.map((point) => {
const barY = chartPadding.top + chartInnerHeight - point.barHeight;
return (
<g key={point.bucket.key}>
{point.bucket.totalMinutes > 0 ? (
<rect
x={point.x - barWidth / 2}
y={barY}
width={barWidth}
height={point.barHeight}
rx="4"
className="fill-neutral-300 dark:fill-neutral-700"
/>
) : null}
</g>
);
})}
{effortPath ? <path d={effortPath} fill="none" stroke="currentColor" strokeWidth="2.5" className="text-foreground" /> : null}
{chartPoints.filter((point) => point.bucket.totalMinutes > 0).map((point) => (
<circle key={`${point.bucket.key}-effort`} cx={point.x} cy={point.y} r="3" className="fill-background stroke-foreground" strokeWidth="2" />
))}
{chartPoints.map((point, index) =>
index % labelStep === 0 || index === chartPoints.length - 1 ? (
<text key={`${point.bucket.key}-label`} x={point.x} y={chartHeight - 10} textAnchor="middle" className="fill-muted-foreground text-[11px]">
{point.bucket.label}
</text>
) : null
)}
</svg>
) : (
<div className="grid h-full place-items-center text-sm text-muted-foreground">Keine Daten für den gewählten Zeitraum.</div>
)}
</div>
<div className="mt-3 flex flex-wrap gap-3 text-xs text-muted-foreground">
<span className="inline-flex items-center gap-1.5">
<span className="size-2 rounded-sm bg-neutral-300 dark:bg-neutral-700" />
Abgerechnet
</span>
<span className="inline-flex items-center gap-1.5">
<span className="h-0.5 w-4 bg-foreground" />
Verlauf
</span>
</div>
</CardContent>
</Card>
<Card>
<CardHeader className="gap-3 p-4 sm:flex-row sm:items-center sm:justify-between sm:space-y-0">
<div>
<CardTitle>Tickets im Zeitraum</CardTitle>
<CardDescription>
{periodType === "month" ? "Sessions prüfen, bewerten und bei Bedarf Tickets öffnen." : "Tagesansicht ohne eigenen Abschluss."}
</CardDescription>
</div>
<HelpLink anchor="auswertung" label="Hilfe zu Tickets im Zeitraum" />
</CardHeader>
<CardContent className="px-4 pb-4">
<div className="mb-4 rounded-md border bg-muted/20 p-3">
<div className="mb-3 flex flex-col gap-2 sm:flex-row sm:items-center sm:justify-between">
<div className="flex items-center gap-2">
<SlidersHorizontal className="size-4 text-muted-foreground" />
<div>
<p className="text-sm font-medium">Ansicht</p>
<p className="text-xs text-muted-foreground">
{visibleTickets.length} von {tickets.length} Ticket(s)
</p>
</div>
{activeFilterCount > 0 ? <Badge variant="outline">{activeFilterCount} aktiv</Badge> : null}
<HelpLink anchor="auswertung" label="Hilfe zu Filtern und Sortierung" />
</div>
<Button
type="button"
size="sm"
variant="secondary"
disabled={activeFilterCount === 0}
onClick={() => setTicketViewSettings(defaultTicketViewSettings)}
>
<RotateCcw className="size-3.5" />
Zurücksetzen
</Button>
</div>
<div className="grid gap-2 md:grid-cols-2 xl:grid-cols-[minmax(180px,1fr)_150px_190px_140px_140px_140px_120px]">
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground" htmlFor="ticket-filter-query">Suche</label>
<Input
id="ticket-filter-query"
className="h-8"
value={ticketViewSettings.query}
placeholder="Ticket oder Organisation"
onChange={(event) => setTicketViewSettings((current) => ({ ...current, query: event.currentTarget.value }))}
/>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Typ</label>
<Select value={ticketViewSettings.workType} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, workType: value as TicketWorkTypeFilter }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
<SelectItem value="all">Alle Typen</SelectItem>
<SelectItem value="support">Support</SelectItem>
<SelectItem value="consulting">Consulting</SelectItem>
</SelectContent>
</Select>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Organisation</label>
<Select value={ticketViewSettings.organization} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, organization: value }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
<SelectItem value="all">Alle Organisationen</SelectItem>
{organizationOptions.map((organization) => (
<SelectItem key={organization.value} value={organization.value}>
{organization.label}
</SelectItem>
))}
</SelectContent>
</Select>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Status</label>
<Select value={ticketViewSettings.status} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, status: value as TicketStatusFilter }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
<SelectItem value="all">Alle Status</SelectItem>
<SelectItem value="open">Offen</SelectItem>
<SelectItem value="evaluated">Bewertet</SelectItem>
</SelectContent>
</Select>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Gruppierung</label>
<Select value={ticketViewSettings.groupBy} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, groupBy: value as TicketGroupBy }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
{groupByOptions.map((option) => (
<SelectItem key={option.value} value={option.value}>
{option.label}
</SelectItem>
))}
</SelectContent>
</Select>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Sortierung</label>
<Select value={ticketViewSettings.sortBy} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, sortBy: value as TicketSortBy }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
{sortByOptions.map((option) => (
<SelectItem key={option.value} value={option.value}>
{option.label}
</SelectItem>
))}
</SelectContent>
</Select>
</div>
<div className="space-y-1">
<label className="text-xs font-medium text-muted-foreground">Richtung</label>
<Select value={ticketViewSettings.sortDirection} onValueChange={(value) => setTicketViewSettings((current) => ({ ...current, sortDirection: value as TicketSortDirection }))}>
<SelectTrigger size="sm" className="w-full">
<SelectValue />
</SelectTrigger>
<SelectContent>
<SelectItem value="asc">Aufsteigend</SelectItem>
<SelectItem value="desc">Absteigend</SelectItem>
</SelectContent>
</Select>
</div>
</div>
</div>
<div className="hidden md:block">
<Table>
<TableHeader>
<TableRow>
<TableHead>Ticket</TableHead>
<TableHead>Organisation</TableHead>
<TableHead>Art</TableHead>
<TableHead>Sessions</TableHead>
<TableHead>Zeit abgerechnet</TableHead>
<TableHead>Sessions abgerechnet</TableHead>
<TableHead>Nicht abrechenbar</TableHead>
<TableHead>Status</TableHead>
<TableHead />
</TableRow>
</TableHeader>
<TableBody>
{ticketSections.map((section, sectionIndex) => (
<Fragment key={section.key}>
{ticketViewSettings.groupBy !== "none" ? (
<TableRow className={`${sectionIndex > 0 ? "border-t-[12px] border-t-background" : ""} border-b-2 border-border bg-muted/70 hover:bg-muted/70`}>
<TableCell colSpan={9} className="py-0">
<div className="flex flex-wrap items-center justify-between gap-3 rounded-md border border-border/80 bg-card px-3 py-2 shadow-sm">
<div className="flex min-w-0 items-center gap-2">
<span className="rounded-sm bg-primary px-1.5 py-0.5 text-[10px] font-semibold uppercase tracking-wide text-primary-foreground">Gruppe</span>
<span className="truncate text-base font-semibold">{section.label}</span>
</div>
<div className="flex flex-wrap items-center gap-2">
<Badge variant="outline">{section.ticketCount} Ticket(s)</Badge>
<Badge variant="outline">{formatMinutes(section.totalMinutes)}</Badge>
{section.openCount > 0 ? <Badge variant="warning">{section.openCount} offen</Badge> : <Badge variant="success">bewertet</Badge>}
</div>
</div>
</TableCell>
</TableRow>
) : null}
{section.tickets.map((ticket) => (
<TableRow key={ticket.id}>
<TableCell>
<div className="flex items-center gap-1">
<span className="font-semibold">{ticket.ticket_number}</span>
<CopyTicketButton ticketNumber={ticket.ticket_number} />
</div>
</TableCell>
<TableCell>{ticket.customer_name ?? "-"}</TableCell>
<TableCell>{workTypeLabel(ticket.work_type)}</TableCell>
<TableCell>{ticket.session_count}</TableCell>
<TableCell>{formatMinutes(ticket.total_minutes)}</TableCell>
<TableCell>{ticket.billed_count}</TableCell>
<TableCell>{ticket.non_billable_count} / {formatMinutes(ticket.non_billable_minutes)}</TableCell>
<TableCell>
<TicketStatus ticket={ticket} />
</TableCell>
<TableCell className="text-right">
<Button variant="ghost" size="sm" onClick={() => onNavigate(`/analysis/${periodType}/${period}/tickets/${ticket.id}`)}>
Öffnen
<ExternalLink className="size-4" />
</Button>
</TableCell>
</TableRow>
))}
</Fragment>
))}
</TableBody>
</Table>
</div>
<div className="space-y-2 md:hidden">
{ticketSections.map((section, sectionIndex) => (
<div key={section.key} className={`space-y-2 ${ticketViewSettings.groupBy !== "none" && sectionIndex > 0 ? "pt-3" : ""}`}>
{ticketViewSettings.groupBy !== "none" ? (
<div className="rounded-md border-2 border-border bg-card px-3 py-2 shadow-sm">
<div className="mb-2 flex min-w-0 items-center gap-2">
<span className="rounded-sm bg-primary px-1.5 py-0.5 text-[10px] font-semibold uppercase tracking-wide text-primary-foreground">Gruppe</span>
<span className="truncate text-base font-semibold">{section.label}</span>
</div>
<div className="flex flex-wrap items-center gap-2">
<Badge variant="outline">{section.ticketCount} Ticket(s)</Badge>
<Badge variant="outline">{formatMinutes(section.totalMinutes)}</Badge>
{section.openCount > 0 ? <Badge variant="warning">{section.openCount} offen</Badge> : <Badge variant="success">bewertet</Badge>}
</div>
</div>
) : null}
{section.tickets.map((ticket) => (
<div key={ticket.id} className="space-y-2 rounded-md border bg-background p-3">
<div className="flex items-start justify-between gap-3">
<div className="min-w-0">
<div className="flex items-center gap-1">
<p className="truncate font-semibold">{ticket.ticket_number}</p>
<CopyTicketButton ticketNumber={ticket.ticket_number} />
</div>
<p className="text-sm text-muted-foreground">{ticket.customer_name ?? "Keine Organisation"} · {workTypeLabel(ticket.work_type)} · {ticket.session_count} Session(s)</p>
</div>
<TicketStatus ticket={ticket} />
</div>
<div className="grid grid-cols-3 gap-2 text-sm">
<div className="rounded-md bg-muted/50 p-2">
<p className="text-muted-foreground">Abr.</p>
<p className="font-medium">{formatMinutes(ticket.total_minutes)}</p>
</div>
<div className="rounded-md bg-muted/50 p-2">
<p className="text-muted-foreground">Abr.</p>
<p className="font-medium">{ticket.billed_count}</p>
</div>
<div className="rounded-md bg-muted/50 p-2">
<p className="text-muted-foreground">Nicht</p>
<p className="font-medium">{formatMinutes(ticket.non_billable_minutes)}</p>
</div>
</div>
<Button className="w-full" size="sm" variant="secondary" onClick={() => onNavigate(`/analysis/${periodType}/${period}/tickets/${ticket.id}`)}>
Öffnen
<ExternalLink className="size-4" />
</Button>
</div>
))}
</div>
))}
</div>
{tickets.length === 0 ? (
<p className="py-8 text-center text-sm text-muted-foreground">Für diesen Zeitraum sind noch keine Sessions vorhanden.</p>
) : visibleTickets.length === 0 ? (
<p className="py-8 text-center text-sm text-muted-foreground">Keine Tickets passend zu den aktuellen Filtern.</p>
) : null}
</CardContent>
</Card>
</div>
);
}