Richtung out
URL
http://192.168.42.169:3911/api/zammad/email-session-webhook
Methode
POST
Status
0
Anfrage
accept-encoding: gzip;q=1.0,deflate;q=0.6,identity;q=0.3
accept: */*
user-agent: Zammad User Agent
host: 192.168.42.169:3911
x-zammad-trigger: Tickettracker Test
x-zammad-delivery: ef364583-36b3-40f3-bacb-967a09e7ddae
content-type: application/json; charset=utf-8
Authorization: Bearer [FILTERED]@ySW3uTFKjGFMrti8BcDkNv8mN2g71...[TRUNCATED]
{
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"ai_agent_running": false,
"ai_stored_result_ids": [],
"ai_stored_results": [],
"article_count": 13,
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],
"atc_version": "-",
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"bestellnummer": "",
"checklist_id": null,
"close_at": null,
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"close_in_min": null,
"create_article_sender": "Customer",
"create_article_sender_id": 2,
"create_article_type": "phone",
"create_article_type_id": 5,
"created_at": "2026-09-22T14:56:23.929Z",
"created_by": {
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"login": "test@test.de",
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"updated_at": "2026-09-22T14:56:23.989Z",
"updated_by": "thomas.roider@aikava.de",
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"verified": false,
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"web": "",
"zip": ""
},
"customer_id": 6,
"daily_event_lock_ids": [],
"daily_event_locks": [],
"escalation_at": null,
"first_response_at": "2026-09-22T15:00:35.799Z",
"first_response_diff_in_min": null,
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"first_response_in_min": null,
"gesamtbudget": "",
"group": {
"active": true,
"assignment_timeout": null,
"created_at": "2023-01-10T12:33:22.977Z",
"created_by": "thomas.roider@aikava.de",
"created_by_id": 4,
"email_address": "Zammad Helpdesk Support",
"email_address_id": 6,
"follow_up_assignment": true,
"follow_up_possible": "yes",
"id": 3,
"name": "Support",
"name_last": "Support",
"note": "Support AIKAVA",
"parent_id": null,
"reopen_time_in_days": null,
"shared_drafts": true,
"signature": "AIKAVA - Abteilung als Berufsbezeichnung (Gruppe Support)",
"signature_id": 2,
"summary_generation": "global_default",
"updated_at": "2026-07-30T09:34:01.249Z",
"updated_by": "thomas.roider@aikava.de",
"updated_by_id": 4,
"user_ids": [
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],
"users": [
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"hung.nguyen@aikava.de",
"corinna.breu@aikava.de",
"marco.dirscherl@aikava.de",
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]
},
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"last_contact_customer_at": "2026-09-22T14:56:24.008Z",
"last_owner_update_at": "2026-09-23T06:47:38.566Z",
"netzwerkpfad": "",
"note": null,
"number": "947021",
"organization": {
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"country": "",
"created_at": "2023-01-06T11:06:22.976Z",
"created_by": "-",
"created_by_id": 1,
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"dauerticket_bestellnummer": "",
"dauerticket_url": "",
"domain": "aikava.de",
"domain_assignment": false,
"hardware": null,
"hosting_adress": null,
"hostingkunde": false,
"hotline_contract": null,
"id": 2,
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"marco.christener@aikava.de",
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],
"name": "AIKAVA GmbH",
"note": "",
"ort": "Cham",
"plz": "93413",
"rechnungsadresse": "",
"secondary_member_ids": [],
"shared": true,
"stock_customer": false,
"strasse": "Galgenfeld 7",
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"updated_at": "2026-09-22T14:56:23.997Z",
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},
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"country": "",
"created_at": "2025-03-31T08:14:45.514Z",
"created_by": "marco.christener@aikava.de",
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"lastname": "Böhmländer",
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"note": "Geplante Abwesenheiten:",
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],
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],
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],
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"updated_at": "2026-09-21T05:56:12.741Z",
"updated_by": "michael.boehmlaender@aikava.de",
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},
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"preferences": {},
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"updated_at": "2023-01-06T10:59:49.163Z",
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},
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"time_unit": "2.75",
"title": "Bla",
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},
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},
"article": {
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"attachments": [],
"body": "test
Amtsgericht Regensburg HRB 19554