Datensatz aus api/v1/ticket_articles/ { "id": 2, "ticket_id": 2, "type_id": 1, "sender_id": 1, "from": "", "to": "", "cc": null, "subject": "Test Bestellung", "reply_to": null, "message_id": "", "message_id_md5": "", "in_reply_to": null, "content_type": "text/html", "body": "", "internal": false, "preferences": { "send-auto-response": true, "is-auto-response": false }, "updated_by_id": 3, "created_by_id": 3, "origin_by_id": null, "created_at": "2023-01-06T11:17:03.919Z", "updated_at": "2023-01-06T11:17:03.919Z", "detected_language": null, "ai_stored_result_ids": [], "attachments": [ { "id": 3, "store_file_id": 3, "filename": "message.html", "size": "5733", "preferences": { "content-alternative": true, "original-format": true, "Mime-Type": "text/html", "Charset": "utf-8" } } ], "body_rendering_error": false } Datensatz aus api/v1/ticket_articles/{id]} { "id": 2, "ticket_id": 2, "type_id": 1, "sender_id": 1, "from": "", "to": "", "cc": null, "subject": "", "reply_to": null, "message_id": "", "message_id_md5": "a9cc698b80f75fe08ca6d2dc6dec69ae", "in_reply_to": null, "content_type": "text/html", "body": "", "internal": false, "preferences": { "send-auto-response": true, "is-auto-response": false }, "updated_by_id": 3, "created_by_id": 3, "origin_by_id": null, "created_at": "2023-01-06T11:17:03.919Z", "updated_at": "2023-01-06T11:17:03.919Z", "detected_language": null, "ai_stored_result_ids": [], "attachments": [ { "id": 3, "store_file_id": 3, "filename": "message.html", "size": "5733", "preferences": { "content-alternative": true, "original-format": true, "Mime-Type": "text/html", "Charset": "utf-8" } } ], "body_rendering_error": false, "created_by": "", "updated_by": "", "type": "email", "sender": "Agent", "ai_stored_results": [], "time_unit": null }