Update

frontend/src/App.tsx

@@ -1315,7 +1315,7 @@ export function App() {
 
     setOpenTickets((items) => items.filter((item) => item.key !== ticket.key));
 
-    if (pathWithoutSearch(path) === pathWithoutSearch(ticket.path)) {
+    if (route.page === "ticket" && route.ticketId === ticket.ticketId) {
       const returnPath = current.returnPath && pathWithoutSearch(current.returnPath) !== pathWithoutSearch(ticket.path) ? current.returnPath : "/analysis";
       routerNavigate(returnPath);
     }

frontend/src/views/ZammadSyncPage.tsx

@@ -669,13 +669,21 @@ const preservedExistingPreviewChangeFields = new Set([
   "TicketTracker-Zusammenführung"
 ]);
 
+const informationalExistingPreviewChangeFields = new Set([
+  "Fremdes Ticket",
+  "Fremder Zammad-Owner",
+  "Hinweis"
+]);
+
 function preserveExistingPreviewChanges(item: ZammadSyncItem, changes: ZammadSyncChange[], fields: ZammadSyncExistingFields) {
   const existingFields = new Set(changes.map((change) => change.field));
 
-  return [
+  const resultChanges = [
     ...item.changes.filter((change) => preservedExistingPreviewChangeFields.has(change.field) && !existingFields.has(change.field) && changeAllowedByFields(item, change, fields)),
     ...changes
   ];
+
+  return resultChanges.some((change) => !informationalExistingPreviewChangeFields.has(change.field)) ? resultChanges : [];
 }
 
 function changesFromExistingPreviewCache(item: ZammadSyncItem, fields: ZammadSyncExistingFields) {
@@ -737,7 +745,7 @@ function changesFromExistingPreviewCache(item: ZammadSyncItem, fields: ZammadSyn
   const consultingProjectCanBeTouched = !mergeProtected && zammadWorkType === "consulting" && (fields.type || localWorkType === "consulting");
 
   if (consultingProjectCanBeTouched) {
-    if (fields.type && !project) {
+    if (fields.type && localWorkType !== "consulting" && !project) {
       changes.push({ field: "Projekt", from: null, to: "wird angelegt" });
     }