Update

backend/src/index.ts

@@ -354,6 +354,7 @@ type ZammadTicketImport = {
   teamspaceBudgetMinutes: number | null;
   teamspaceProject: string | null;
   teamspaceProjects: string[];
+  pendingTime: string | null;
 };
 
 type ZammadSyncExistingFields = {
@@ -363,6 +364,7 @@ type ZammadSyncExistingFields = {
   projectName: boolean;
   budget: boolean;
   overrideBudget: boolean;
+  pendingTodo: boolean;
 };
 
 type ZammadSyncChange = {
@@ -490,10 +492,17 @@ function parseZammadTeamspaceProjects(value: unknown) {
     return [];
   }
 
-  return value
+  return value.match(/[^\s+]+/g) ?? [];
-    .split("+")
+}
-    .map((part) => part.trim())
+
-    .filter(Boolean);
+function parseZammadPendingTime(value: unknown) {
+  if (typeof value !== "string" || !value.trim()) {
+    return null;
+  }
+
+  const date = new Date(value);
+
+  return Number.isNaN(date.getTime()) ? null : date.toISOString();
 }
 
 function zammadPreferenceValue(ticket: Record<string, unknown>, key: string) {
@@ -700,7 +709,8 @@ function zammadTicketImportFromRaw(rawTicket: Record<string, unknown>, fallbackT
     preferences,
     teamspaceBudgetMinutes: parseZammadBudgetMinutes(zammadPreferenceValue(rawTicket, "gesamtbudget")),
     teamspaceProject: teamspaceProjects[0] ?? null,
-    teamspaceProjects
+    teamspaceProjects,
+    pendingTime: parseZammadPendingTime(zammadPreferenceValue(rawTicket, "pending_time"))
   };
 }
 
@@ -1883,7 +1893,8 @@ function zammadSyncExistingFields(value: unknown): ZammadSyncExistingFields {
     type: optionalBoolean(source.type, false),
     projectName: optionalBoolean(source.projectName, false),
     budget: optionalBoolean(source.budget, false),
-    overrideBudget: optionalBoolean(source.overrideBudget, false)
+    overrideBudget: optionalBoolean(source.overrideBudget, false),
+    pendingTodo: optionalBoolean(source.pendingTodo, false)
   };
 }
 
@@ -2014,7 +2025,8 @@ function zammadSyncSnapshot(zammadTicket: ZammadTicketImport) {
     preferences: zammadTicket.preferences,
     teamspaceProject: zammadTicket.teamspaceProject,
     teamspaceProjects: zammadTicket.teamspaceProjects,
-    teamspaceBudgetMinutes: zammadTicket.teamspaceBudgetMinutes
+    teamspaceBudgetMinutes: zammadTicket.teamspaceBudgetMinutes,
+    pendingTime: zammadTicket.pendingTime
   };
 }
 
@@ -2051,7 +2063,8 @@ function zammadTicketFromSyncSnapshot(snapshot: Record<string, unknown> | null):
     teamspaceProject: typeof snapshot.teamspaceProject === "string" && snapshot.teamspaceProject.trim() ? snapshot.teamspaceProject.trim() : null,
     teamspaceProjects: Array.isArray(snapshot.teamspaceProjects)
       ? snapshot.teamspaceProjects.map((entry) => (typeof entry === "string" ? entry.trim() : "")).filter(Boolean)
-      : parseZammadTeamspaceProjects(snapshot.teamspaceProject)
+      : parseZammadTeamspaceProjects(snapshot.teamspaceProject),
+    pendingTime: parseZammadPendingTime(snapshot.pendingTime)
   };
 }
 
@@ -2160,6 +2173,63 @@ function formatTeamspaceProjectList(projects: Array<string | null | undefined>)
   return projects.map((project) => project?.trim()).filter(Boolean).join(" + ");
 }
 
+function zammadPendingTodoPayload(zammadTicket: ZammadTicketImport) {
+  if ((zammadTicket.zammadStateId !== 3 && zammadTicket.zammadStateId !== 7) || !zammadTicket.pendingTime) {
+    return null;
+  }
+
+  const kind = zammadTicket.zammadStateId === 7 ? "Abschluss" : "Erinnerung";
+  const day = zammadTicket.pendingTime.slice(0, 10);
+  const ticketLabel = zammadTicket.ticketNumber.replace(/^Ticket#?/i, "").replace(/^#/, "");
+
+  return {
+    day,
+    title: `${kind} ${ticketLabel ? `Ticket#${ticketLabel}` : "Ticket"}`,
+    description: `${kind} für dieses Ticket prüfen.`
+  };
+}
+
+async function zammadPendingTodoExists(client: QueryClient, ticketId: string, userId: string, zammadTicket: ZammadTicketImport) {
+  const payload = zammadPendingTodoPayload(zammadTicket);
+
+  if (!payload) {
+    return true;
+  }
+
+  const result = await client.query<{ exists: boolean }>(
+    `
+      SELECT EXISTS (
+        SELECT 1
+        FROM ticket_todos
+        WHERE ticket_id = $1
+          AND user_id = $2
+          AND title = $3
+          AND starts_on = $4::date
+          AND ends_on = $4::date
+      ) AS exists;
+    `,
+    [ticketId, userId, payload.title, payload.day]
+  );
+
+  return Boolean(result.rows[0]?.exists);
+}
+
+async function ensureZammadPendingTodo(client: QueryClient, ticketId: string, userId: string, zammadTicket: ZammadTicketImport) {
+  const payload = zammadPendingTodoPayload(zammadTicket);
+
+  if (!payload || await zammadPendingTodoExists(client, ticketId, userId, zammadTicket)) {
+    return;
+  }
+
+  await client.query(
+    `
+      INSERT INTO ticket_todos (ticket_id, user_id, title, description, priority, starts_on, ends_on, sort_order)
+      VALUES ($1, $2, $3, $4, 'high', $5::date, $5::date, (SELECT COALESCE(MAX(sort_order), 0) + 1024 FROM ticket_todos WHERE user_id = $2));
+    `,
+    [ticketId, userId, payload.title, payload.description, payload.day]
+  );
+}
+
 async function syncProjectTeamspaceEntriesFromZammad(
   client: QueryClient,
   projectId: string,
@@ -2251,6 +2321,11 @@ async function planExistingZammadTicketSync(
   addSyncChange(changes, "Zammad-Priorität", localTicket.zammad_priority_id, zammadTicket.zammadPriorityId);
   addSyncChange(changes, "Zammad-Status", localTicket.zammad_state_id, zammadTicket.zammadStateId);
 
+  const pendingTodo = zammadPendingTodoPayload(zammadTicket);
+  if (fields.pendingTodo && pendingTodo && !(await zammadPendingTodoExists(client, localTicket.id, userId, zammadTicket))) {
+    changes.push({ field: "ToDo", from: null, to: `${pendingTodo.title} (${pendingTodo.day})` });
+  }
+
   if (zammadTicket.workType === "support" && zammadTicket.zammadStateId === 4) {
     return changes.length > 0
       ? {
@@ -2579,6 +2654,10 @@ async function applyZammadTicketSync(
     );
   }
 
+  if (fields.pendingTodo) {
+    await ensureZammadPendingTodo(client, localTicket.id, userId, zammadTicket);
+  }
+
   if (!metadataOnly && fields.type && zammadTicket.workType === "support") {
     await deleteAllProjectDataForTicket(client, localTicket.id);
     await client.query(

frontend/src/App.tsx

@@ -69,7 +69,7 @@ import { cn } from "./lib/utils";
 import { ApiError, deleteTodo, getCurrentUser, getRecurringBillings, getSetupStatus, getTodos, logout, lookupTicket, searchTickets, updateTodo } from "./api";
 import { currentDay, formatDateTime, formatMinutes, formatTimer } from "./format";
 import { isRecurringBillingTicketNumber, ticketHasRecurringBilling } from "./recurring-billings";
-import { activeElapsedMs, pauseEntry, readStoredTimers, resumeEntry, storageKeyForUser, ticketPattern, type TimerEntry } from "./timers";
+import { activeElapsedMs, createClientId, pauseEntry, readStoredTimers, resumeEntry, storageKeyForUser, ticketPattern, type TimerEntry } from "./timers";
 import { formatTodoPeriod, isTodoActiveOnDay, isTodoFixedOnDay, isTodoOverdue } from "./todos";
 import { AdminUsersPage } from "./views/AdminUsersPage";
 import { AnalysisPage } from "./views/AnalysisPage";
@@ -679,7 +679,7 @@ function SidebarTodayTodos({ todos, onNavigate }: SidebarTodayTodosProps) {
                   <button
                     key={`fixed-${todo.id}`}
                     type="button"
-                    className="block w-full rounded-md border bg-background/70 px-2 py-1.5 text-left hover:bg-muted"
+                    className={`block w-full rounded-md border px-2 py-1.5 text-left hover:brightness-110 ${sidebarTodoCalendarClasses[todo.priority]}`}
                     onClick={() => onNavigate(`/tickets/${todo.ticket_id}`)}
                   >
                     <span className="block truncate text-[11px] font-semibold">{todo.title}</span>
@@ -1056,7 +1056,7 @@ export function App() {
     }
 
     const newTimer: TimerEntry = {
-      id: crypto.randomUUID(),
+      id: createClientId("timer"),
       ticketNumber,
       organizationName: ticketResult.ticket?.organization_name ?? ticketResult.ticket?.customer_name ?? null,
       workType: ticketResult.ticket?.work_type ?? null,

frontend/src/api.ts

@@ -49,6 +49,7 @@ export type ZammadSyncExistingFields = {
   projectName: boolean;
   budget: boolean;
   overrideBudget: boolean;
+  pendingTodo: boolean;
 };
 
 export type ZammadSyncChange = {

frontend/src/components/CopyTicketButton.tsx

@@ -8,9 +8,32 @@ type CopyTicketButtonProps = {
 };
 
 export function CopyTicketButton({ ticketNumber }: CopyTicketButtonProps) {
+  async function writeToClipboard(value: string) {
+    if (navigator.clipboard?.writeText) {
+      await navigator.clipboard.writeText(value);
+      return;
+    }
+
+    const textarea = document.createElement("textarea");
+    textarea.value = value;
+    textarea.style.position = "fixed";
+    textarea.style.left = "-9999px";
+    textarea.setAttribute("readonly", "");
+    document.body.appendChild(textarea);
+    textarea.select();
+
+    try {
+      if (!document.execCommand("copy")) {
+        throw new Error("Zwischenablage nicht verfügbar");
+      }
+    } finally {
+      document.body.removeChild(textarea);
+    }
+  }
+
   async function copyTicketNumber() {
     try {
-      await navigator.clipboard.writeText(ticketNumber);
+      await writeToClipboard(ticketNumber);
       toast.success("Ticketnummer kopiert", {
         description: ticketNumber
       });

frontend/src/timers.ts

@@ -19,6 +19,14 @@ const legacyStorageKey = "tickettracker.activeTimer";
 
 export const ticketPattern = /^Ticket#\d{6}$/;
 
+export function createClientId(prefix = "client") {
+  if (typeof crypto !== "undefined" && typeof crypto.randomUUID === "function") {
+    return crypto.randomUUID();
+  }
+
+  return `${prefix}-${Date.now()}-${Math.random().toString(16).slice(2)}`;
+}
+
 export function pauseEntry(timer: TimerEntry, now = Date.now()): TimerEntry {
   if (timer.phase === "paused") {
     return timer;
@@ -104,7 +112,7 @@ export function readStoredTimers(userId: string): TimerEntry[] {
     return normalizeTimers([
       {
         ...parsed,
-        id: crypto.randomUUID(),
+        id: createClientId("timer"),
       },
     ]);
   } catch {

frontend/src/views/DashboardPage.tsx

@@ -394,7 +394,7 @@ function stableSort<T>(items: T[], compare: (left: T, right: T) => number) {
 
 function createNote(title: string): DashboardNote {
   return {
-    id: typeof crypto !== "undefined" && "randomUUID" in crypto ? crypto.randomUUID() : `note-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`,
+    id: typeof crypto !== "undefined" && typeof crypto.randomUUID === "function" ? crypto.randomUUID() : `note-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`,
     title,
     content: ""
   };
@@ -1746,10 +1746,10 @@ function ProjectBudgetWidget({ widget, editing, projects, stats, onNavigate, onU
             { value: "critical90", label: "Ab 90%" },
             { value: "overBudget", label: "Ab 100%" },
             { value: "withoutBudget", label: "Ohne Kontingent" },
-            { value: "open", label: "Offene Projekte" },
+            { value: "open", label: "TT Offen" },
-            { value: "closed", label: "Geschlossene Projekte" },
+            { value: "closed", label: "TT Geschl." },
-            ...zammadStateFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadState:${option.value}`, label: `Status: ${option.label}` })),
+            ...zammadStateFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadState:${option.value}`, label: `ZA ${option.label}` })),
-            ...zammadPriorityFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadPriority:${option.value}`, label: `Prio: ${option.label}` })),
+            ...zammadPriorityFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadPriority:${option.value}`, label: `ZA Prio ${option.label}` })),
             { value: "openTodos", label: "Mit offenen ToDos" },
             { value: "overdueTodos", label: "Mit überfälligen ToDos" },
             { value: "fixedBilling", label: "Fixe Abrechnungen" },
@@ -1766,8 +1766,8 @@ function ProjectBudgetWidget({ widget, editing, projects, stats, onNavigate, onU
             { value: "title", label: "Titel" },
             { value: "ticket", label: "Ticket" },
             { value: "organization", label: "Organisation" },
-            { value: "zammadStatus", label: "Zammad-Status" },
+            { value: "zammadStatus", label: "ZA Status" },
-            { value: "zammadPriority", label: "Zammad-Prio" }
+            { value: "zammadPriority", label: "ZA Prio" }
           ]}
           onChange={onUpdateConfig}
         />
@@ -2357,8 +2357,8 @@ function FavoritesWidget({
               { value: "projects", label: "Nur Projekte" },
               { value: "openTodos", label: "Mit offenen ToDos" },
               { value: "overdueTodos", label: "Mit überfälligen ToDos" },
-              ...zammadStateFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadState:${option.value}`, label: `Status: ${option.label}` })),
+              ...zammadStateFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadState:${option.value}`, label: `ZA ${option.label}` })),
-              ...zammadPriorityFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadPriority:${option.value}`, label: `Prio: ${option.label}` })),
+              ...zammadPriorityFilterOptions.filter((option) => option.value !== "all").map((option) => ({ value: `zammadPriority:${option.value}`, label: `ZA Prio ${option.label}` })),
               { value: "missingMeta", label: "Nicht gefunden" },
               { value: "fixedBilling", label: "Fixe Abrechnungen" },
               { value: "manualBilling", label: "Ohne fixe Abrechnung" }
@@ -2370,8 +2370,8 @@ function FavoritesWidget({
               { value: "ticket", label: "Ticket" },
               { value: "title", label: "Titel" },
               { value: "recent", label: "Neu" },
-              { value: "zammadStatus", label: "Zammad-Status" },
+              { value: "zammadStatus", label: "ZA Status" },
-              { value: "zammadPriority", label: "Zammad-Prio" }
+              { value: "zammadPriority", label: "ZA Prio" }
             ]}
             onChange={onUpdateConfig}
           />

frontend/src/views/ProjectsPage.tsx

@@ -119,7 +119,7 @@ const projectSortOptions: Array<{ value: ProjectSortBy; label: string }> = [
 ];
 
 function projectEntryId() {
-  if (typeof crypto !== "undefined" && "randomUUID" in crypto) {
+  if (typeof crypto !== "undefined" && typeof crypto.randomUUID === "function") {
     return crypto.randomUUID();
   }
 

frontend/src/views/TicketDetailPage.tsx

@@ -98,7 +98,7 @@ function emptyTicketSessionForm(): TicketSessionFormState {
 }
 
 function projectEntryId() {
-  if (typeof crypto !== "undefined" && "randomUUID" in crypto) {
+  if (typeof crypto !== "undefined" && typeof crypto.randomUUID === "function") {
     return crypto.randomUUID();
   }
 

frontend/src/views/TimerPage.tsx

@@ -13,7 +13,7 @@ import { OrganizationSelect } from "@/components/OrganizationSelect";
 import { createSession, getRecurringBillings, lookupTicket } from "../api";
 import { formatTimer } from "../format";
 import { isRecurringBillingTicketNumber, ticketHasRecurringBilling } from "../recurring-billings";
-import { activeElapsedMs, pauseEntry, resumeEntry, ticketPattern, type TimerEntry } from "../timers";
+import { activeElapsedMs, createClientId, pauseEntry, resumeEntry, ticketPattern, type TimerEntry } from "../timers";
 import type { RecurringBilling, TicketMeta, WorkType } from "../types";
 
 type ManualSessionFormState = {
@@ -234,7 +234,7 @@ export function TimerPage({ timers, setTimers, selectedTimerId, setSelectedTimer
 
     const now = Date.now();
     const newTimer: TimerEntry = {
-      id: crypto.randomUUID(),
+      id: createClientId("timer"),
       ticketNumber: normalizedTicketNumber,
       organizationName: ticketResult.ticket?.organization_name ?? ticketResult.ticket?.customer_name ?? null,
       workType: ticketResult.ticket?.work_type ?? null,

frontend/src/views/ZammadSyncPage.tsx

@@ -34,7 +34,8 @@ const defaultFields: ZammadSyncExistingFields = {
   type: true,
   projectName: true,
   budget: true,
-  overrideBudget: false
+  overrideBudget: false,
+  pendingTodo: false
 };
 
 const fieldOptions: Array<{ key: Exclude<keyof ZammadSyncExistingFields, "overrideBudget">; label: string; description: string }> = [
@@ -42,7 +43,8 @@ const fieldOptions: Array<{ key: Exclude<keyof ZammadSyncExistingFields, "overri
   { key: "organization", label: "Organisation", description: "Lokale Organisation anhand der Zammad-ID setzen." },
   { key: "type", label: "Typ", description: "Support/Consulting übernehmen, Projekte anlegen oder entfernen." },
   { key: "projectName", label: "Projektbezeichnung", description: "Teamspace-Projekt bei Consulting überschreiben." },
-  { key: "budget", label: "Budget", description: "Teamspace-Stundenkontingent überschreiben." }
+  { key: "budget", label: "Budget", description: "Teamspace-Stundenkontingent überschreiben." },
+  { key: "pendingTodo", label: "Termin-ToDo", description: "Aus Wartend/Abschluss mit Datum ein ToDo erzeugen." }
 ];
 
 type ZammadSyncPageState = {
@@ -264,6 +266,10 @@ function changeAllowedByFields(item: ZammadSyncItem, change: ZammadSyncChange, f
     return fields.budget && consultingProjectCanBeTouched;
   }
 
+  if (change.field === "ToDo") {
+    return fields.pendingTodo;
+  }
+
   if (change.field === "TS/TT-Prüfung") {
     return consultingProjectCanBeTouched;
   }
@@ -294,7 +300,28 @@ function formatTeamspaceProjectList(value: unknown) {
 }
 
 function splitTeamspaceProjects(value: unknown) {
-  return typeof value === "string" ? value.split("+").map((entry) => entry.trim()).filter(Boolean) : [];
+  return typeof value === "string" ? value.match(/[^\s+]+/g) ?? [] : [];
+}
+
+function zammadPendingTodoPreview(zammad: Record<string, unknown>) {
+  const stateId = numericValue(cachedValue(zammad, "stateId"));
+  const pendingTime = cachedValue(zammad, "pendingTime");
+
+  if ((stateId !== 3 && stateId !== 7) || typeof pendingTime !== "string") {
+    return null;
+  }
+
+  const date = new Date(pendingTime);
+
+  if (Number.isNaN(date.getTime())) {
+    return null;
+  }
+
+  const kind = stateId === 7 ? "Abschluss" : "Erinnerung";
+  const ticketNumber = cachedValue(zammad, "ticketNumber");
+  const ticketLabel = typeof ticketNumber === "string" ? ticketNumber.replace(/^Ticket#?/i, "").replace(/^#/, "") : "";
+
+  return `${kind} ${ticketLabel ? `Ticket#${ticketLabel}` : "Ticket"} (${date.toISOString().slice(0, 10)})`;
 }
 
 function comparablePreviewValue(value: unknown) {
@@ -370,6 +397,11 @@ function changesFromExistingPreviewCache(item: ZammadSyncItem, fields: ZammadSyn
   addCachedChange(changes, "Zammad-Priorität", cachedValue(local, "zammadPriorityId"), cachedValue(zammad, "priorityId"));
   addCachedChange(changes, "Zammad-Status", cachedValue(local, "zammadStateId"), cachedValue(zammad, "stateId"));
 
+  const pendingTodo = zammadPendingTodoPreview(zammad);
+  if (fields.pendingTodo && pendingTodo) {
+    changes.push({ field: "ToDo", from: null, to: pendingTodo });
+  }
+
   if (zammadWorkType === "support" && zammadStateId === 4) {
     return changes;
   }
@@ -532,6 +564,7 @@ function zammadDetails(item: ZammadSyncItem) {
     `Typ ${formatWorkType(zammad.workType)}`,
     `Status ${formatZammadState(zammad.stateId)}`,
     `Priorität ${formatZammadPriority(zammad.priorityId)}`,
+    `Warten ${formatValue(zammad.pendingTime)}`,
     `Owner ${formatValue(zammad.ownerId)}`,
     `Org ${formatValue(zammad.organizationId)}`,
     `Titel ${formatValue(zammad.title)}`,