Update

frontend/src/views/ZammadSyncPage.tsx

@@ -34,7 +34,8 @@ const defaultFields: ZammadSyncExistingFields = {
   type: true,
   projectName: true,
   budget: true,
-  overrideBudget: false
+  overrideBudget: false,
+  pendingTodo: false
 };
 
 const fieldOptions: Array<{ key: Exclude<keyof ZammadSyncExistingFields, "overrideBudget">; label: string; description: string }> = [
@@ -42,7 +43,8 @@ const fieldOptions: Array<{ key: Exclude<keyof ZammadSyncExistingFields, "overri
   { key: "organization", label: "Organisation", description: "Lokale Organisation anhand der Zammad-ID setzen." },
   { key: "type", label: "Typ", description: "Support/Consulting übernehmen, Projekte anlegen oder entfernen." },
   { key: "projectName", label: "Projektbezeichnung", description: "Teamspace-Projekt bei Consulting überschreiben." },
-  { key: "budget", label: "Budget", description: "Teamspace-Stundenkontingent überschreiben." }
+  { key: "budget", label: "Budget", description: "Teamspace-Stundenkontingent überschreiben." },
+  { key: "pendingTodo", label: "Termin-ToDo", description: "Aus Wartend/Abschluss mit Datum ein ToDo erzeugen." }
 ];
 
 type ZammadSyncPageState = {
@@ -264,6 +266,10 @@ function changeAllowedByFields(item: ZammadSyncItem, change: ZammadSyncChange, f
     return fields.budget && consultingProjectCanBeTouched;
   }
 
+  if (change.field === "ToDo") {
+    return fields.pendingTodo;
+  }
+
   if (change.field === "TS/TT-Prüfung") {
     return consultingProjectCanBeTouched;
   }
@@ -294,7 +300,28 @@ function formatTeamspaceProjectList(value: unknown) {
 }
 
 function splitTeamspaceProjects(value: unknown) {
-  return typeof value === "string" ? value.split("+").map((entry) => entry.trim()).filter(Boolean) : [];
+  return typeof value === "string" ? value.match(/[^\s+]+/g) ?? [] : [];
+}
+
+function zammadPendingTodoPreview(zammad: Record<string, unknown>) {
+  const stateId = numericValue(cachedValue(zammad, "stateId"));
+  const pendingTime = cachedValue(zammad, "pendingTime");
+
+  if ((stateId !== 3 && stateId !== 7) || typeof pendingTime !== "string") {
+    return null;
+  }
+
+  const date = new Date(pendingTime);
+
+  if (Number.isNaN(date.getTime())) {
+    return null;
+  }
+
+  const kind = stateId === 7 ? "Abschluss" : "Erinnerung";
+  const ticketNumber = cachedValue(zammad, "ticketNumber");
+  const ticketLabel = typeof ticketNumber === "string" ? ticketNumber.replace(/^Ticket#?/i, "").replace(/^#/, "") : "";
+
+  return `${kind} ${ticketLabel ? `Ticket#${ticketLabel}` : "Ticket"} (${date.toISOString().slice(0, 10)})`;
 }
 
 function comparablePreviewValue(value: unknown) {
@@ -370,6 +397,11 @@ function changesFromExistingPreviewCache(item: ZammadSyncItem, fields: ZammadSyn
   addCachedChange(changes, "Zammad-Priorität", cachedValue(local, "zammadPriorityId"), cachedValue(zammad, "priorityId"));
   addCachedChange(changes, "Zammad-Status", cachedValue(local, "zammadStateId"), cachedValue(zammad, "stateId"));
 
+  const pendingTodo = zammadPendingTodoPreview(zammad);
+  if (fields.pendingTodo && pendingTodo) {
+    changes.push({ field: "ToDo", from: null, to: pendingTodo });
+  }
+
   if (zammadWorkType === "support" && zammadStateId === 4) {
     return changes;
   }
@@ -532,6 +564,7 @@ function zammadDetails(item: ZammadSyncItem) {
     `Typ ${formatWorkType(zammad.workType)}`,
     `Status ${formatZammadState(zammad.stateId)}`,
     `Priorität ${formatZammadPriority(zammad.priorityId)}`,
+    `Warten ${formatValue(zammad.pendingTime)}`,
     `Owner ${formatValue(zammad.ownerId)}`,
     `Org ${formatValue(zammad.organizationId)}`,
     `Titel ${formatValue(zammad.title)}`,